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Digital Care solution

Digital Care solution

Total Care & Continuity What is Digital Care?

Keeping up with today's Internet and security complexities? And also be relieved in the area of IT? With the Digital Care total solution we take care of it!

Digital Care is ideal for organizations looking for full support for their IT administration, both in their own on-premises systems and in the cloud. Digital Care guarantees complete takeover of the management of the IT environment. We ensure strict adherence to compliance requirements and accurate management of documentation. Our service offers not only efficiency, but also complete peace of mind by providing a comprehensive solution.

Vacature Implementatie Consultant
 

What is included in Digital Care? Features

Digital Care offers full integration with the Microsoft Office Suite. Installation, management and any interim configurations are taken care of for you. In addition, security is also maintained at a high level full time.

The Intune component within the Microsoft suite is used as an endpoint management solution.

Security in the broadest sense of the word! Security is applied at all points where necessary within your entire IT environment, including of course your workstations.

In the background, Infodatek Group will always be busy monitoring and continuously tightening security. If necessary, you will also be kept informed about it.

We monitor your environment 24/7 to prevent potential problems. As a result, we can often detect issues in advance and anticipate them quickly.

Your data always stored securely, even offline to combat ransomware. We take backup extremely seriously; it is an integral part of our security strategy.

Periodic recovery ensures that the quality of the backup is monitored and guaranteed. Not a superfluous luxury!

Documentation also ensures quality. Transferring information or a procedure to a user or another colleague? With our documentation system this is no problem at all!

Also, always an up-to-date overview of what is going on in the network: no surprises.

No unnecessary license costs through a monthly audit of licenses and subscriptions in use. Sound license management is also necessary for any external audits, where a quick transfer can take place.

Outdated equipment out of warranty? We identify these in time. Any budgeting for renewals can then be prepared in time.

Knowledge and experience of our people ensures that we can help you people on the right track. The SLA lays down the agreements on how we communicate with each other to make the service desk function as optimally as possible.

Always timely updates and upgrades to ensure system security, including possibly for your cyber insurance!

Smart tooling allows us to periodically conduct internal audits and leave any reports with you. You are thus assured your own ISO certifications.

We support ISO 27001, NEN 7510 and NIS2, among others.

What is included in Digital Care? Features

Microsoft 365

Digital Care offers full integration with the Microsoft Office Suite. Installation, management and any interim configurations are taken care of for you. In addition, security is also maintained at a high level full time.

The Intune component within the Microsoft suite is used as an endpoint management solution.

Security

Security in the broadest sense of the word! Security is applied at all points where necessary within your entire IT environment, including of course your workstations.

In the background, Infodatek Group will always be busy monitoring and continuously tightening security. If necessary, you will also be kept informed about it.

Monitoring and surveillance

We monitor your environment 24/7 to prevent potential problems. As a result, we can often detect issues in advance and anticipate them quickly.

Back-up and recovery

Your data always stored securely, even offline to combat ransomware. We take backup extremely seriously; it is an integral part of our security strategy.

Periodic recovery ensures that the quality of the backup is monitored and guaranteed. Not a superfluous luxury!

Documentation

Documentation also ensures quality. Transferring information or a procedure to a user or another colleague? With our documentation system this is no problem at all!

Also, always an up-to-date overview of what is going on in the network: no surprises.

License Management

No unnecessary license costs through a monthly audit of licenses and subscriptions in use. Sound license management is also necessary for any external audits, where a quick transfer can take place.

Asset Management

Outdated equipment out of warranty? We identify these in time. Any budgeting for renewals can then be prepared in time.

Servicedesk

Knowledge and experience of our people ensures that we can help you people on the right track. The SLA lays down the agreements on how we communicate with each other to make the service desk function as optimally as possible.

Maintenance

Always timely updates and upgrades to ensure system security, including possibly for your cyber insurance!

Compliance audits

Smart tooling allows us to periodically conduct internal audits and leave any reports with you. You are thus assured your own ISO certifications.

We support ISO 27001, NEN 7510 and NIS2, among others.

 
HR worker

Cloud and on-premises

Whether your infrastructure is in the cloud or on-premises, Digital Care adapts automatically. Digital Care is an integrated solution, which can be installed anywhere. Systems fit together perfectly, and we make sure that everything is monitored and managed at a central point. As an organization, you have nothing to worry about. Let us take the complexity of IT management off your hands.

Moreover: would you still like to manage part of your IT yourself? Of course you can!

Contact Digital Care
suitable for you?

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